LOGIN
(0)

My Cart

Terms of Use & Policies

Welcome to Wanderlust Adventures (WA).

Your use of this website or of any content presented in any and all areas of the website indicates your acknowledgment and agreement to these Terms of Use, our Policies and other notices posted on this website. If you do not agree to be bound by and comply with all of the foregoing, you may not access or use our information, services, or website.

WA shall have the right, at its sole discretion, to modify, add or remove any terms or conditions of these Terms of Use without notice or liability to you. Any changes to these Terms of Use shall be effectively immediately following the posting of such changes on this website.

Cancellation Policy

Cancellations or Amendments

The package providers and yacht charters are affiliated with different companies. Please consult the specified package or yacht page for their respective cancellation policies.

If the trip is cancelled by WA due to unforeseen reason i.e. yacht breakdown, insufficient anglers, etc., a full refund will be credited back. However, WA shall not be liable for any losses or whatsoever incurred by the customer due to the cancellation.

Terms and conditions on the invoice shall supersede the above.

Wet Weather

The trip WILL PROCEED regardless of rain or shine. It will only be cancelled upon notification from WA either via email or phone short messaging system. WA’s decision for cancellation is final. If the trip is cancelled by WA, full refund will be credited back to the credit card or bank account that you used for payment.

There shall be no refund if the trip is delayed by wet weather. For your own safety, it shall solely be the discretion of the captain to make adjustments to the trip itinerary when extreme weather conditions occur.

Termination and Indemnity

The customer accepts responsibility for the proper conduct of themselves. WA reserves the right in our absolute discretion to terminate, without further notice, the trip arrangements who refuses to comply with the instructions or orders of WA and whose behavior in WA’s opinion is likely to cause distress, damage, danger or annoyance to other customers, staff, any third party or to the property. Upon such termination WA’s responsibility for the trip ceases and shall not be liable for any costs incurred by the customer.

Personal Health and Well-Being

In the event that the customer does not feel well i.e. giddyness and seasickness, during the trip which results in cutting short the stipulated schedule. WA shall not be liable for any losses incurred by the customers and no refunds will be issued. WA reserves the right in our absolute discretion to adjust the trip schedule accordingly based on the severity of the issue arising from unforeseen situations.

Damage/ Loss of Fishing Equipment

The customer shall only use the fishing equipment in a careful and proper manner as guided by WA personnel. The customer shall be liable for the replacement costs of the damage/ loss of the fishing equipment due to careless handling and improper usage.

List of replacement costs

• Fishing rod – $100 per rod

• Fishing reel – $100 per reel

Insurance

There is no insurance coverage by WA for the trips. Customers are to purchase their own insurance. WA, its management, servants and organisers of the event are not liable for any claims, loss or damage whatsoever in respect of death, injury, disability or any loss or damage whatsoever arising from any cause in connection with the trip or my participation therein.

Lost and Found

WA will store “lost and found” items only for a period of three months provided always that if WA at its absolute discretion is of the view that any of the items do not have such a long shelf-life, then WA shall be entitled to use and/or dispose of the items before the three-month period WA deems fit.

If rightful owners fail, refuse and/or neglect to claim any items within the aforesaid three-month period, then WA at its absolute discretion shall be entitled to use, retain and/or dispose of the items as WA deems fit.

In any event, neither WA nor its staff shall be liable or accountable to anyone in any way for the place, method and/or length of storage and/or the use, retention and/or disposal of any of the items.

Privacy Notice

Revised on: 20 September 2024 (with updated revision to PDPA 2021)

This Privacy Notice sets out the basis which Wanderlust Adventures Pte Ltd (“we”, “us”, or “our”) may collect, use, disclose or otherwise process personal data of our customers in accordance with the Personal Data Protection Act (“PDPA”). This Privacy Notice applies to personal data in our possession or under our control, including personal data in the possession of organisations which we have engaged to collect, use, disclose or process personal data for our purposes. The Privacy Notice is to notify the public (including our clients, and other stakeholders), how we collect, use, disclose the personal data.

Personal Data Collection and Its Usage

  1. As used in this Privacy Notice: “Personal data” means data, whether true or not, about a customer who can be identified: (a) from that data; or (b) from that data and other information to which we have or are likely to have access.
  2. Depending on the nature of your interaction with us, some examples of personal data which we may collect from you include name, residential address, email address, telephone number, nationality, gender, date of birth, marital status, photograph, employment information, financial information and teaching certificate. Our organisation collects the personal data of the respective individual in the following ways:
  • Employees: We collect personal details relating to employees such as (a) name or alias, gender, NRIC/FIN or passport number, date of birth, nationality, and country and city of birth; (b) mailing address, telephone numbers, email address and other contact details; (c) employment and training history; (d) salary information and bank account details; (e) details of employee next-of-kin, spouse and other family members; (f) work related health issues and disabilities; (g) records on leave of absence from work; (h) photographs and other audio-visual information; and (i) performance assessments and disciplinary records. We use this personal data to conduct our business, evaluate performance, provide employee benefits, meet our legal obligations as an employer and otherwise manage and administer our employment relationship with our employees.
  • Job applicants: We collect personal data provided by job applicants, their referees and via background checks to be used in connection with assessing the applicants for employment opportunities.
  • Monitoring of machinery: We may collect personal data through using CCTV cameras to assist with monitoring operation of machinery.
  • Customers, supplier and service provider contacts and personnel: We collect contact details of individuals within customer, supplier and service provider organisations so that we can communicate with them about our business activities together. Personnel of some supplier and service provider organisations may work more closely with us. As a result, we may need to collect additional details about those personnel to vet them and address applicable building and system access and security requirements.

Disclosure of Personal Data

  1. We may disclose your personal data:
    • Customers, suppliers and service providers: We share contact details of our relevant employees with customers, suppliers and service providers to conduct our business activities and receive supplies and services necessary for those activities such as IT support. We may also share employee details with providers of employee benefits such as medical benefits to enable the service provider to identify the employee.
    • Financial institutions: We share personal data with financial institutions in connection with invoicing of our customers and payments and other benefits to be made to our suppliers and service providers as well as employees.
    • Mandatory and permitted disclosures: We share personal data where required under law such as to comply with our obligations as an employer or a legally enforceable demand. We may also share personal data where permitted to under law. We may share personal data to establish or protect our legal rights, property, or safety, or the rights, property, or safety of others, or to defend against legal claims.

Deemed Consent With/ Without Notification

  1. We may collect or use your personal data, or disclose existing personal data for secondary purposes that differ from the primary purpose which it had originally collected for pursuant to clauses 2 and 3. If Wanderlust Adventures Pte Ltdintends to rely on deemed consent by notification for such secondary purposes, Wanderlust Adventures Pte Ltd will notify you of the proposed collection, use or disclosure of his personal data through appropriate mode(s) of communication.
  2. In particular, we may rely on deemed consent by notification to collect, use or disclose your personal CCTV data for security purposes.
  3. We may rely on deemed consent without notification to collect or use your photos and videos taken for marketing purposes on multimedia platforms.
  4. Before relying on deemed consent with/ without notification, Wanderlust Adventures Pte Ltdwill assess and determine that the collection, use and disclosure of the personal data will not likely have an adverse effect on you.
  5. You will be given a reasonable period to inform us if you wish to opt-out of the collection, use and disclosure of your personal data for such purposes.
  6. After the lapse of the opt-out period, you may notify us that you no longer wish to consent to the purposes for which your consent was deemed by notification by withdrawing your consent for the collection, use or disclosure of your personal data in relation to those purposes.
  7. You may request to have your photos or videos removed from multimedia platforms by contacting our Data Protection Officer via email.

Reliance on the Legitimate Interests Exception

11. In compliance with the PDPA, we may collect, use or disclose your personal data without your consent for the legitimate interests of Wanderlust Adventures Pte Ltd or approved intermediary. In relying on the legitimate interests exception of the PDPA, Wanderlust Adventures Pte Ltd will assess the likely adverse effects on the individual and determine that the legitimate interests outweigh any adverse effect.

12. In line with the legitimate interests’ exception, we will collect, use or disclose your personal data for the following purposes:

    • Fraud detection and prevention;
    • Detection and prevention of misuse of services;
    • Network analysis to prevent fraud and financial crime, and perform credit analysis; and/or
    • Collection and use of personal data on company-issued devices to prevent data loss.

The purposes listed in the above clause may continue to apply even in situations where your relationship with us (for example, pursuant to a contract) has been terminated or altered in any way, for a reasonable period thereafter.

Withdrawing Your Consent

13. The consent that you provide for the collection, use and disclosure of your personal data will remain valid until such time it is being withdrawn by you in writing. You may withdraw consent and request us to stop collecting, using and/or disclosing your personal data for any or all of the purposes listed above by submitting your request in writing or via email to our Data Protection Officer at the contact details provided below.

14. Upon receipt of your written request to withdraw your consent, we may require reasonable time (depending on the complexity of the request and its impact on our relationship with you) for your request to be processed and for us to notify you of the consequences of us acceding to the same, including any legal consequences which may affect your rights and liabilities to us. In general, we shall seek to response to your request within three (3) business days of receiving it.

15. Whilst we respect your decision to withdraw your consent, please note that depending on the nature and scope of your request, we may not be in a position to continue providing our goods or services to you and we shall, in such circumstances, notify you before completing the processing of your request. Should you decide to cancel your withdrawal of consent, please inform us in writing in the manner described in clause 14 above.

16. Please note that withdrawing consent does not affect our right to continue to collect, use and disclose personal data where such collection, use and disclose without consent is permitted or required under applicable laws.

Access to and Correction of Personal Data

17. If you wish to make (a) an access request for access to a copy of the personal data which we hold about you or information about the ways in which we use or disclose your personal data, or (b) a correction request to correct or update any of your personal data which we hold about you, you may submit your request in writing or via email to our Data Protection Officer at the contact details provided below.

18. Please note that a reasonable fee may be charged for an access request. If so, we will inform you of the fee before processing your request.

19. We will respond to your request as soon as reasonably possible. In general, our response will be within three (3) business days. Should we not be able to respond to your request within thirty (30) days after receiving your request, we will inform you in writing within thirty (30) days of the time by which we will be able to respond to your request. If we are unable to provide you with any personal data or to make a correction requested by you, we shall generally inform you of the reasons why we are unable to do so (except where we are not required to do so under the PDPA). For security reasons, we reserve the right to take steps to authenticate the identity of the requesting party before responding to your query or request.

Protection of Personal Data

20. To safeguard your personal data from unauthorised access, collection, use, disclosure, copying, modification, disposal or similar risks, we have introduced appropriate administrative, physical and technical measures such as:

    • Minimised collection of personal data;
    • Authentication and restricting access controls (such as good password practices, need-to-basis for data disclosure, etc.);
    • Data anonymisation;
    • Encryption of data;
    • Secured LAN, VPN, up-to-date antivirus protection, and other IT security measures;
    • Deploying physical and technological safeguards to restrict access;
    • Secured disposal of personal data after the purpose has ceased; and/or
    • Training of our staff to limit Human error that might pose a breach incident.

Accuracy of Personal Data

21. We generally rely on personal data provided by you (or your authorised representative). In order to ensure that your personal data is current, complete and accurate, please update us if there are changes to your personal data by informing our Data Protection Officer in writing or via email at the contact details provided below.

Retention of Personal Data

22. We may retain your personal data for as long as it is necessary to fulfil the purpose for which it was collected, or as required or permitted by applicable laws.

23. We will cease to retain your personal data or remove the means by which the data can be associated with you, as soon as it is reasonable to assume that such retention no longer serves the purpose for which the personal data was collected, and is no longer necessary for legal or business purposes.

Transfers of Personal Data Outside of Singapore

24. We generally do not transfer your personal data to countries outside of Singapore. However, if we do so, we will obtain your consent for the transfer to be made and we will take steps to ensure that your personal data continues to receive a standard of protection that is at least comparable to that provided under the PDPA. Our current practice is that we do not transfer any personal data outside of Singapore, except in the following limited circumstances:

    • Contact details of our personnel may be disclosed to suppliers and prospective suppliers of materials to be used in our business who are located outside of Singapore; and
    • If our personnel are travelling outside of Singapore for work, their personal details necessary to make such travel arrangements and booking make be disclosed to relevant parties outside of Singapore.

Data Protection Officer

25. You may contact our Data Protection Officer if you have any enquiries or feedback on our personal data protection policies and procedures, or if you wish to make any request, in the following manner:
Email Address : privacyofficer@wadventures.com.sg
Contact No. : +65 6969-3378
Post: Attention to Data Protection Officer
Wanderlust Adventures Pte Ltd 55 Toh Guan Road East #06-04 Uni-Tech Centre Singapore 608601

Effect of Privacy Notice and Changes to Privacy Notice

26. This Privacy Notice applies in conjunction with any other Privacy Notices, contractual clauses and consent clauses that apply in relation to the collection, use and disclosure of your personal data by us.

27. We may revise this Privacy Notice from time to time without any prior Privacy Notice. You may determine if any such revision has taken place by referring to the date on which this Privacy Notice was last updated. Your continued use of our services constitutes your acknowledgement and acceptance of such changes.

Terms of Use

Copyright and Trademarks

All materials published on this Site (including but not limited to articles, photographs, images, illustrations, audio clips and video clips) are protected by copyrights which are owned and controlled by WA or the party credited as the provider of the material. You shall abide by all copyright notices and other restrictions contained in any material accessed through the Site.

No material from this Site or any Web site owned, operated, licensed, or controlled by WA may be copied, reproduced, republished, uploaded, posted, transmitted, or distributed in any way, except that you may download one copy of the materials on any single computer for your personal, non-commercial home use, and may print one hard copy of the material on this Site for your personal, noncommercial use, provided you keep intact all copyright and other proprietary notices.

You acknowledge that you do not acquire any ownership rights by downloading or printing copyrighted material. Modification of the materials or use of the materials for any purpose other than personal, non-commercial use is a violation of the respective owners’ copyrights and other proprietary rights. The use of any such material on any other Web site or networked computer environment is prohibited.

Disclaimer

WA has used its best efforts to obtain the most accurate information and knowledge pertaining to fishing. We do not guarantee the accuracy, reliability or completeness of any of the information contained on, downloaded or accessed from this website.

WA reserves the right, at its sole discretion, to modify, disable access to or discontinue, temporarily or permanently, any part or all of this website or any information contained thereon without liability or notice to you.

As a visitor to our website, you acknowledge and agree that any reliance on or use by you of any information available on this website shall be entirely at your own risk. In no event shall WA be liable for any direct, indirect, consequential or exemplary damages arising from the use or the performance of this website, even if WA has been advised of the possibility of such damages.

All customers are deemed to have read and understood the above terms and conditions during the registration of the trip.